The Unlocked Society is designed for people who choose Key as part of a considered routine across performance, recovery, health, and long-term growth.
Earn points when you order, share verified product reviews, celebrate your birthday, and continue building with Key.
This is not a discount club.
It is a better way to recognise the customers who understand the standard, use the products consistently, and continue to Unlock Their Potential.
Built To Reward Consistency
Key was created for people who value progress, precision, and the pursuit of better.
The Unlocked Society is built on the same standard.
It rewards the customers who continue to choose Key as part of their routine. The people who keep showing up, keep refining, and keep investing in their performance, recovery, and long-term health.
Every eligible order, verified review, and continued interaction with Key helps you earn points that can be redeemed as Key Credit on future orders.
Because progress is not built in a single moment.
It compounds through consistency.
How It Works
1. Join The Society
Create your Key account and become part of The Unlocked Society.
2. Earn Points
Earn points when you place eligible orders, leave verified reviews, and celebrate your birthday.
3. Unlock Key Credit
Redeem your points for Key Credit on future orders. The more consistent your relationship with Key becomes, the more you unlock.
Earn Points With Every Step
The Unlocked Society rewards meaningful actions - choosing Key, sharing genuine product feedback, and continuing to build your routine with us.
No empty tasks. Just real rewards for real customer behaviour.
How To Earn Points
Create Your Account
Earn 100 points when you create your Key account and join The Unlocked Society.
This is a one-time reward.
Place An Order
Earn 2 points for every $1 spent on eligible Key orders.
Points are earned on product subtotal only and exclude shipping, taxes, discounts, gift cards, and any amount paid using Key Credits..
Leave A Verified Review
Share your experience after using your Key products and earn points for helping others make a more informed decision.
Earn 250 points for a verified written review.
Earn 500 points for a verified photo review.
Review rewards are available to verified buyers only and are limited to once per product type per customer.
Celebrate Your Birthday
Earn 300 points once per year on your birthday.
Add your birthday to your account so we can recognise the day when it comes.
Refer A Friend
Share Key with someone who you believe will genuinely value the standard.
Your friend receives a complimentary Key Shaker with their first paid order.
You receive 500 points after their first successful paid order.
Referral rewards are issued only after eligible orders are fulfilled and not refunded.
THE MORE YOU BUILD WITH KEY, THE MORE YOU UNLOCK.
Unlock Key Credit
Your points can be redeemed for Key Credit and used toward future orders.
Simple to earn. Easy to redeem. Built to reward consistency.
100 Points = $1 Key Credit
Redeem your points when you are ready to restock, rebuild, and continue your progress with Key.
Redemption Rules
Minimum Redemption
1,000 points = $10 Key Credit
Maximum Redemption Per Order
2,500 points = $25 Key Credit
Points Are Not Cash
Points cannot be exchanged for cash and can only be used as Key Credit toward eligible Key orders.
Points And Discounts
Key Credit may not be combined with other discount codes or promotions.
Points Expiry
Points expire after 12 months of account inactivity.
Account inactivity means you have not placed a paid order or redeemed points within the previous 12 months.
Every order moves you closer to your next unlock.
Status Is Coming
The Unlocked Society is launching with a simple points-based system, giving every customer the ability to join, earn, redeem, and unlock value.
As the program develops, we will introduce status levels designed to recognise long-term loyalty, consistency, and continued commitment to Key.
Status Levels
Member
Your starting point inside The Unlocked Society.
Inner Circle
For those who continue building their routine with Key.
Keyholder
Reserved for our most loyal members.
MORE CONSISTENCY. MORE ACCESS. MORE TO UNLOCK.
Questions, Answered
Everything you need to know about earning, redeeming, and managing your points inside The Unlocked Society.
What is The Unlocked Society?
The Unlocked Society is Key’s member program.
Members can earn points through eligible purchases, verified reviews, birthday rewards, referrals, and selected Key reward actions, then redeem those points for Key Credit on future orders.
How do I join?
Create a Key customer account and you will automatically become a member of The Unlocked Society.
You can also sign up by tapping the Rewards button with the trophy icon on the bottom right hand side of this page.
Do I get points for signing up?
Yes. You will receive 100 points when you create your Key customer account and become a member of The Unlocked Society.
This is a one-time reward.
How many points do I earn when I order?
You earn 2 points for every $1 spent on eligible Key orders.
Do I earn points on shipping or discounts?
No. Points are earned on the product subtotal only. Shipping, taxes, discounts, gift cards, and any amount paid using Key Credit do not earn points.
How much are points worth?
Every 100 points = $1 Key Credit.
What is the minimum amount I can redeem?
You need at least 1,000 points to redeem, which equals $10 in Key Credit.
What is the maximum amount I can redeem on one order?
You can redeem up to 2,500 points, equal to $25 in Key Credit, on one order.
Can I exchange points for cash?
No. Points cannot be exchanged for cash and can only be used as Key Credit toward eligible Key orders.
Can I use points with another discount code?
Key Credit may not be combined with other discount codes or promotions.
Do points expire?
Yes. Points expire after 12 months of account inactivity. Account inactivity means you have not placed a paid order or redeemed points within the previous 12 months.
What happens if I refund or cancel an order?
If an order is cancelled or refunded, any points earned from that order will be removed from your account.
Can I earn points from reviews?
Yes. Verified buyers can earn points for leaving product reviews. You can earn 250 points for a verified written review and 500 points for a verified photo review.
Can anyone leave a review for points?
No. Review points are only available to verified customers who have purchased the product they are reviewing.
Do I get birthday points?
Yes. You will receive 300 birthday points once per year when your birthday is added to your account.
Can I earn points for referring a friend?
Yes. When you refer a friend, they will receive a complimentary Key Shaker with their first order and you will receive 500 points after their first successful order is completed.
Referral rewards are only issued after eligible orders are fulfilled and not refunded.
Can I refer myself?
No. Self-referrals, duplicate accounts, referral misuse, and suspicious activity may result in points or rewards being removed.
Program Terms & Notes
The Unlocked Society is designed to reward genuine customers for real loyalty, product experience, and continued support.
By joining the program, earning points, or redeeming Key Credit, you agree to the terms and conditions below.
General Terms
Points have no cash value and cannot be exchanged, transferred, sold, or redeemed for cash.
Points and rewards are issued through approved Key reward actions only. We may remove or adjust points if an order is cancelled, refunded, returned, or adjusted.
Points are not earned on the portion of an order paid for using Key Credit.
Key Credit cannot be used toward shipping.
Fair Use
We may withhold, remove, or adjust points where misuse, duplicate accounts, review manipulation, fraud, self-referral, or suspicious activity is detected.
Review rewards are available to verified buyers only and must be based on genuine product experience.
Referral rewards do not apply to cancelled orders, refunded orders, self-referrals, or referral activity considered to be misuse of the program.
Program Changes
We may update, pause, cancel, or change the structure of The Unlocked Society at any time, including earning methods, redemption rules, point values, expiry rules, rewards, eligibility, and program benefits.
We will always aim to keep the program fair, useful, and aligned with the Key experience.
Final Note
Continued participation in The Unlocked Society means you accept the current program terms.
For questions about your points, rewards, or account, please contact us.
