KEY LOYALTY PROGRAM
The Unlocked Society
Earn points every time you invest in your performance, recovery, health, and routine.
The Unlocked Society is the loyalty program, created to reward the people who consistently choose better. Earn points when you shop, review your products, celebrate your birthday, and continue building your supplement routine with Key.
This is not about chasing discounts.
It is about recognising loyalty, consistency, and the commitment to Unlock Your Potential
Built To Reward Consistency
Key was created for people who value progress, precision, and the pursuit of better.
The Unlocked Society is built on the same standard.
It rewards the customers who continue to choose Key as part of their routine, the ones who keep showing up, keep refining, and keep investing in their performance, recovery, and long-term health.
Every order, every verified review, and every continued step with Key helps you earn points that can be redeemed on future orders.
Because progress is not built once.
It is built through consistency.
How It Works
1. Join The Society
Create your Key account and become part of The Unlocked Society.
2. Earn Points
Earn points when you place eligible orders, leave verified reviews, and celebrate your birthday.
3. Unlock Key Credit
Redeem your points for credit toward future Key orders so you can continue to unlock your potential.
The more consistent you are, the more you unlock.
Earn Points With Every Step
The Unlocked Society rewards the actions that matter, shopping with Key, sharing your experience, and continuing to build your routine with us.
No empty tasks. No points for the sake of points. Just real rewards for real loyalty.
Earn Points
Create Your Account
Earn 100 points when you create your Key account and join The Unlocked Society.
Place An Order
Earn 2 points for every $1 spent on eligible Key orders.
Points are earned on product subtotal only and exclude shipping, taxes, discounts, gift cards, and any amount paid using points.
Leave A Verified Review
Share your experience after using your Key products and earn points for helping others make a more informed decision.
Earn 250 points for a verified written review.
Earn 500 points for a verified photo review.
Review rewards are available to verified buyers only.
Celebrate Your Birthday
Earn 300 points once per year on your birthday.
Add your birthday to your account so we can reward you when the day comes.
The more you build with Key, the more you unlock.
Unlock Key Credit
Your points can be redeemed for Key Credit and used toward future orders, helping you continue building your routine with more value over time.
Simple to earn. Easy to redeem. Built to reward consistency.
100 Points = $1 Key Credit
Redeem your points when you are ready to restock, rebuild, and continue your progress with Key.
Redemption Rules
Minimum Redemption
1,000 points = $10 Key Credit
Maximum Redemption Per Order
2,500 points = $25 Key Credit
Points Are Not Cash
Points cannot be exchanged for cash and can only be used as Key Credit toward eligible Key orders.
Points And Discounts
Key Credit may not be able to be combined with other discount codes or promotions.
Points expire after 12 months of account inactivity.
Every order moves you closer to your next unlock.
Status Is Coming
The Unlocked Society will launch with a simple points-based system, giving every customer the ability to earn, redeem, and unlock value from day one.
As the program grows, we will introduce status levels designed to reward long-term loyalty, consistency, and continued commitment to Key.
Status Levels
Member
Your starting point inside The Unlocked Society.
Inner Circle
For those who continue building their routine with Key.
Keyholder
Reserved for our most loyal members.
More loyalty. More access. More to unlock.
Questions, Answered
Everything you need to know about earning, redeeming, and managing your points inside The Unlocked Society.
What is The Unlocked Society?
The Unlocked Society is Key’s loyalty program. Members can earn points through eligible purchases, verified reviews, birthday rewards, and selected Key rewards, then redeem those points for Key Credit on future orders.
How do I join?
Create a Key customer account and you will automatically become part of The Unlocked Society or sign up via the widget at the bottom of the page.
Do I get points for signing up?
Yes. You will receive 100 points when you create your Key account. This is a one-time reward.
How many points do I earn when I order?
You earn 2 points for every $1 spent on eligible Key orders.
Do I earn points on shipping or discounts?
No. Points are earned on the product subtotal only. Shipping, taxes, discounts, gift cards, and any amount paid using points do not earn points.
How much are points worth?
Every 100 points = $1 Key Credit.
What is the minimum amount I can redeem?
You need at least 1,000 points to redeem, which equals $10 Key Credit.
What is the maximum amount I can redeem on one order?
You can redeem up to 2,500 points, equal to $25 Key Credit, on one order.
Can I exchange points for cash?
No. Points cannot be exchanged for cash and can only be used as Key Credit toward eligible Key orders.
Can I use points with another discount code?
Key Credit may not be able to be combined with other discount codes or promotions.
Do points expire?
Yes. Points expire after 12 months of account inactivity. Inactivity means you have not placed a paid order or redeemed points within the previous 12 months.
What happens if I refund or cancel an order?
If an order is cancelled or refunded, any points earned from that order may be removed from your account.
Can I earn points from reviews?
Yes. Verified buyers can earn points for leaving product reviews. You can earn 250 points for a verified written review and 500 points for a verified photo review.
Can anyone leave a review for points?
No. Review points are only available to verified customers who have purchased the product.
Do I get birthday points?
Yes. Members can receive 300 birthday points once per year when their birthday is added to their account.
Program Terms & Notes
The Unlocked Society is designed to reward genuine customers for real loyalty, product experience, and continued support.
By joining the program, earning points, or redeeming Key Credit, you agree to the terms below.
General Terms
Points have no cash value and cannot be exchanged, transferred, sold, or redeemed for cash.
Points and rewards are issued through approved Key reward actions only. Key may remove or adjust points if an order is cancelled, refunded, returned, or adjusted.
Fair Use
Key may withhold, remove, or adjust points where misuse, duplicate accounts, review manipulation, fraud, or suspicious activity is detected.
Review rewards are available to verified buyers only and must be based on genuine product experience.
Program Changes
Key may update, pause, cancel, or change The Unlocked Society at any time, including earning methods, redemption rules, point values, expiry rules, rewards, eligibility, and program benefits.
Where possible, Key will aim to keep the program fair, valuable, and aligned with the Key experience.
Final Note
Continued participation in The Unlocked Society means you accept the current program terms.
For questions about your points, rewards, or account, please contact customer support.
