Shipping – Fast. Reliable. Seamless.
We ship Australia wide and internationally, getting your order to you as fast and efficiently as possible.
Australian Orders
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Standard Shipping: $9.95 (2–8 business days)
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Express Shipping: $19.95 (1–4 business days)
All domestic orders ship with Australia Post for speed and reliability.
International Orders
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Shipping rates calculated at checkout
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Shipped via FedEx, UPS, or Team Global Express for fast, secure global delivery.
Returns – No Hassle. No Compromise.
We stand by our products, and we stand by you. If something isn’t right, we’ll make it right.
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7-day return policy – Contact us within 7 days of receiving your order.
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Unopened & unused items in original packaging are eligible for a refund.
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Proof of purchase required – Keep your order confirmation handy.
If we sent the wrong item or it arrived damaged, we’ll cover the return shipping and send out a replacement immediately, no delays, no excuses. We’ll fix the problem. Otherwise, return shipping costs are on you.
Sale items & gift cards? Final sale. No returns.
At Key, we don’t do shortcuts. Not in our formulas. Not in our service. If you need assistance, we’re here, just reach out.
